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Electrolux | Help and Support

Before you contact an Authorized Service Centre

 

Question:
  • What information is needed before contacting Authorized Service Centre?
  • Where the data plate is located?
  • What information the data plate contains?
Applies to:
  • domestic appliances manufactured by Electrolux Group
Answer:

1. When contacting us, please have the following information to hand. You will find this information on the manufacturer’s data plate:

Data plate with model number, product number/PNC, ELC and serial number:

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  1. Model number
  2. Product number (PNC)
  3. ELC number
  4. Serial number

2. Data plate locations are as follows:

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Microwave:

at the back of the appliance

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Hob:

on the underside of the appliance

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Hood:

near the motor, behind the filter

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Cooker:

around the door cavity

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Oven:

around the door cavity

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Washing machine (Top-Loader):

 Behind the appliance door or behind the filter door

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Washing machine (Front-Loader):

 Behind the appliance door or behind the filter door

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Dryer:

Behind the appliance door.

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Vacuum cleaner:

on the underside of the appliance

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Chest Freezer:

on the underside of the door

 

 

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Dishwasher:

on the corner of the door

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Refrigerator/Freezer/Fridge freezer:

Inside on the side