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Electrolux | Help and Support

Maximum thickness of carpet the robotic vacuum can be used on

The robotic vacuum can only maneuver up to maximum height of 2.2 cm.

Medium-pile carpet (less than 2.2 cm): 

  • When the robotic vacuum reaches the edge it will continue cleaning the rest of the room and comes back later to clean the carpet separately.

High-pile carpets (greater than 2.2 cm): 

  • The robotic vacuum cannot not clean them. When the robot reaches the edge it will continue cleaning the rest of the room.