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Electrolux | Help and Support

Washing machine’s inlet hose is leaking

Issue:
  • Washing machine’s inlet hose is leaking
Applies to:
  • Front loader washing machine (integrated and freestanding)
  • Top loader washing machine
Resolution:

1. Check the following:

  • Inspect the inlet pipe adapter on the wall or water tap.
  • Check if the pipe connection is screwed on and tightened properly.
  • Check if there is no leak coming from the tap.
  • If you discover that the tap is leaking, you should call a plumber to get the problem fixed.
  • Check the water supply connection to the inlet of the machine.
  • The connection should be screwed on and tightened properly.

Warning: Do not use pliers or any other similar tool to tighten the pipe connection. It should be tightened only by hand!

2. Contact an Authorized Service Centre

If the above suggestions did not solve the problem, we recommend requesting a visit by a service engineer.

 

Important: 

  • If the hose is damaged (separated or cracked), disconnect the water supply to the machine and contact Authorized Service Center.
  • If the appliance is still under warranty, we will send you a new spare part free of charge and you can replace it yourself.