If the dishwasher is making unusual noises, refer to the suggestions below for step by step instructions.
Humming noise just after starting:
There is no cause for concern, the dishwasher always start a washing cycle with a pumping program, which produces this noise.
Loud noise or knocking:
There is no cause for concern, the noise is produced by the detergent dispenser opening.
Beeping sound during pumping:
To resolve this issue:
- Add a drop of detergent (not too much!) in the detergent dispenser to lubricate the pumping mechanism.
Rustling sound during the drying phase:
- This may indicate a fault with the drying fan, and must be resolved by an engineer.
To help you determine the exact nature of the problem, we recommend a visit by one of our authorized engineers to check the appliance and fix the problem.
When contacting us, please have the following information to hand. You will find this information on the manufacturer’s data plate:
- Model number
- Product number (PNC)
- ELC number
- Serial number
Data plate with model number, product number/PNC, ELC and serial number:
NOTE: Depending on the problem, you may be charged for a service visit by an engineer, even during the warranty period.
Make a note of the reported error code and quote it when you request an engineer. This will not solve your problem, but it will help our engineer identify the cause of the problem.
- Report error code: CI
Warning: We do not recommend using the product until the problem has been completely fixed. Unplug the product and do not plug it in again until you are certain that it is OK to do so.
You can request a visit by one of our engineers by clicking on the link below.